The Turnbull Guarantee

We offer a full, 100 % SATISFACTION GUARANTEE. We'll replace your order, or refund your money if you're not satisfied. And we'd be pleased to answer any questions you may have. Just call or complete our on-line contact form.

Substitution

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

You may contact us by completing our contact form or by clicking on this EMAIL LINK or by telephone at (519) 433-6671 or Toll Free at (800) 786-9409.

Turnbull Flowers & Urban Accents
630 Richmond Street
London, Ontario, CANADA
519-433-6671